April 29, 2010

Changes to the Personal Health Information Act

The Personal Health Information Act (PHIA) provides individuals with the right to access their personal health information except in certain limited circumstances. The Act also requires that trustees such as the WRHA protect the confidentiality of all personal health information that they maintain.

There are now specific time frames that WRHA is required to respond to requests for access to personal health information about care currently being provided. WRHA must respond to requests for access to information as promptly as required in the circumstances but no later than:

  • 24 hours after receiving a request from an in-patient in a hospital to see information about care currently being provided,

  • 72 hours after receiving a request from a person who is not a hospital in patient for information about care currently being provided, and
  • 30 days after receiving the request for any other requests.

For more information on the changes visit

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