October 19, 2010

Region unveils new vision, strategic directions

Dr. John Wade, Board Chair, Winnipeg Health Region

The Winnipeg Health Region has unveiled a new vision statement and six strategic directions to help set the course for the delivery of care during the next five years.

Dr. John Wade, Chair of the Region's Board of Directors, outlined the vision, mission, values and strategic directions today during the Region's annual general meeting.

Further Reading
Mission, Vision & Values
Strategic Directions
2009/2010 Annual Report

"This defines our overall goal, our purpose and the core values and ideals that guide us," Wade told about 93 people attending the AGM. "Considerable effort has gone into making these statements simple yet relevant to everyone who works in our Region. They tell the world who we are, what we do, and why we do it."

The statement is posted on the Region's website. It reads:


Healthy People. Vibrant Communities. Care for All.


To co-ordinate and deliver safe and caring services that promote health and well-being.


  • Dignity - as a reflection of the self-worth of every person

  • Care - as an unwavering expectation of every person

  • Respect - as a measure of the importance of every person

The new vision, mission, values statement is rooted on the existing one, but is meant to be memorable, actionable and succinct.

Wade said the new VMV would provide the foundation for the new strategic directions. "These directions are not unique to one specific area or group, but are applicable and important to everyone, no matter what our job is or where we work in our Region," he said.

The strategic directions are:

1) Enhance Patient Experience

Enhance patient experience and outcomes by listening more carefully to patients and considering their needs when designing and delivering services.

2) Improve Quality and Integration

Improve access to quality and safe care through improved integration of services and then use of evidence informed practice.

3) Foster Public Engagement

Work with the community to improve its health and well-being by forging partnerships and collaborating with those we serve.

4) Support a Positive Work Environment

Enhance quality care by fostering a work environment where staff are valued, supported and accountable, and who reflect the diverse nature of our community.

5) Advance Research and Education

Work with stakeholders to enhance academic performance through the development of an academic health sciences network where clinical education and research activities are better aligned and integrated.

6) Build Sustainability

Balance the provision of health-care services within the available resources to ensure a sustainable health-care system.

Wade said the Region's new five-year strategic plan doesn't officially kick-in until April 2011, but that the new directions were being shared with management, staff and other stakeholders now to send a clear signal about the future. "It will also serve as a guide for programs, facilities and departments as everyone prepares for the Organizational Strategies Implementation timetable and plan," he said.

Arlene Wilgosh, President & CEO of the Winnipeg Health Region, said the visioning statement sets a positive tone for the delivery of care.

"There are 28,000 people working in various roles, programs and facilities through the Region, with a broad range of duties and responsibilities. In some way, we all provide care to different people at different places, and are joined together by working within the same Region. While our physical location and roles may be different, the common denominators of what we do involve our Vision, Mission, Values and our Commitments.

Wilgosh said the vision statement is easy to understand. "It is the vision of the future we want to create: healthy people living in vibrant communities, with care available for everyone. What it means is that together, we help deliver accessible care to sustain healthy individuals. These are the necessary building blocks toward creating healthy, active individuals in our communities."

The mission outlines the Region's statement of purpose. "As our mission states, we're here to co-ordinate and deliver safe and caring services for people's overall health and well-being," said Wilgosh

The values statement is intended to guide actions at work. "We believe that each person is entitled to care provided with dignity and respect, and we will treat each other and our partners in health-care with dignity and respect," she said.

The commitment portion of the statement focuses on how care will be delivered. "The three benchmarks; innovation, excellence and stewardship will guide us. These are promises that we are making to ourselves, to one another and to the public," Wilgosh said.

In addition to the VMV and the new strategic directions, Wade also announced that the Region was enhancing the board's governing structure to "better shape, create and support the strategic priorities" of the Winnipeg Health Region.

"Dealing with health issues in a Region this size requires an efficient and effective structure," he said.

To that end, the board has produced a revised governance manual and is continuing to enhance its nomination process. In addition, the board has devised a new committee structure that is more closely aligned with the organizational priorities of the Winnipeg Health Region, which include patient safety, quality and innovation, Aboriginal health and resources and finance.

Looking forward, Wade said the Region's board would be looking at a number of challenges in the year ahead. They include:

  • Balancing the ongoing challenges of being in the middle of an economic downturn;

  • Continuing to focus on developing a strong academic health sciences network;

  • Improving primary care;

  • Continuing to strengthen the Region's Board of directors;

  • Continuing to engage the public as a valuable voice for guiding our decisions.

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