Guidelines for hospital visitors
Care teams will work together with patients and family members to consider individual circumstances, in accordance with the provincial guidelines to support decisions on case-by-case exceptions.
Most inpatients will be eligible to identify one designated support person who may visit daily.
This does not apply to Emergency and Urgent Care Departments. We recognize that there will be exceptions where visitors are required for the safety of their loved one in the ED or UC but that will be determined at the time of admission when a patient first presents to hospital. In the event that a visitor cannot accompany their loved one into the ED or UC the department will make every effort to keep family apprised of their condition and any changes.
Additionally, visitors are NOT allowed in outpatient care areas (day surgery, ambulatory care, emergency department, dialysis, obstetrical triage, diagnostic imaging or laboratory services). Escorts will be allowed for special circumstances on a case-by-case basis.
All visitors will be screened prior to entry.
Visitors and outpatients are required to bring and wear a non-medical mask while in the hospital – except for children under the age of five, and on a case-by-case basis for individuals with medical reasons or those who are unable to wear a mask without the assistance of another person.
*Any airway opening (mouth, nose, stoma, tracheostomy) should be covered, either with a non-medical mask or for those with tracheostomy/stoma, with a bandana, scarf or other appropriate covering.