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Home » Health Care Heroes » Health Care Heroes: Natalia…

Natalia van Houdt, Sandra Phipps-Haynes, Lynne Hilliard-Thoreson and John Igloria

Hospital Supervisors, St. Boniface Hospital

The hard work of Hospital Supervisors Natalia van Houdt, Sandra Phipps-Haynes, Lynne Hilliard-Thoreson and John Igloria hasn't gone unnoticed at St. Boniface Hospital.

As Hospital Supervisors, these four are responsible for the administrative, organizational and nursing activities to keep the hospital running smoothly. They support staff to provide safe and quality patient care through their guidance and leadership of hospital staff.

In nominating the supervisors as "Health Care Heroes," one of their co-workers commented, "These four have been the mainstay of supervisor coverage during the COVID pandemic management at St. Boniface Hospital. They have been awesome during the last four months and have supported the staff each evening, night and all three shifts on weekends. They work alone on each shift and are calm in the face of critical events and innovative in problem solving and staffing needs."

For their part, all four nominees were quick to share their accolades with other health care workers at the hospital, and with Manitobans in general.

"We appreciate the nomination - we are proud of what we have done here at our site as a team and as an organization," Igloria said, adding that, "our success is the result of the effort, and perseverance, of each and every employee who has worked tirelessly in ensuring patient safety and quality care during this pandemic. We would like to recognize all St. B staff - from frontline personnel up to the leadership team - who really have been the face of this crisis and have been dealing with it head on.

"If there is anything that this pandemic has taught us, it is that each and every one of our staff has made sacrifices in their own lives to in order to care for, and be compassionate to, one another. Manitobans have come together to help our system maintain its quality operations in the midst of this crisis. We have been tested and our resiliency has shown that we are equal to the task of combatting a pandemic that has changed our way of life. I believe our successful work so far will resonate in Manitoba's history."

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