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Home » Health Care Heroes » Health Care Hero: Jackie…

Jackie Campbell

Families First Home Visitor, ACCESS Winnipeg West

Jackie Campbell is a Families First Home Visitor (FFHV) who works out of ACCESS Winnipeg West.

Families First is a public health program that supports families throughout our community with everything from child growth and development, language and communication development, parent-child attachment, improving self-esteem, reducing family stress and more.

Jackie feels the strength in this program comes from working with families where they are at in their lives. It allows her to work with families to identify goals and build on their strengths. Home Visitors, work with individuals from pregnancy into the early years of childhood.

FFHVs visit families in their own homes to add a level of comfort and accessibility for clients. Recently, however, Jackie and other home visitors have needed to look for more creative ways to connect with families in order to respect physical distancing imposed as a result of COVID-19. They are now connecting primarily by phone and have been flexing their schedules to meet the needs of their families.

Like for many of us, COVID-19 has increased anxiety and uncertainty in many families that Jackie and other FFHVs support. The role of the home visitor is especially important at times like these. They lend a supportive ear, provide accurate and timely information related to important services clients rely on and promote balance for clients. Jackie says one of the biggest lessons she's taken from these uncertain times is to find a balance of acceptance and that everything is not going to be perfect. She takes comfort in knowing we are all in this together.

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