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Home » Mental Health » Program of Assertive Community Treatment (PACT)

Program of Assertive Community Treatment (PACT)

The Program of Assertive Community Treatment (PACT) is an outreach oriented comprehensive community treatment, rehabilitation, and support service designed to meet the needs of people with severe and persistent mental illness. The service is provided to participants in their homes, at work, and in community settings.

Services include attention to both mental health needs and basic needs such as everyday activities like caring for oneself, taking medications, establishing social relationships, finding and keeping places to live and work as well as managing one's finances. Services enable participants to regain stability, take steps towards
recovery and achieve personal goals.

What services does PACT provide?

A multi-disciplinary team of mental health professionals including a psychiatrist, nurses, social workers, occupational therapists, mental health specialists, addiction specialists and vocational rehabilitation specialists, provides PACT services with a low staff to client ratio, using a team approach and shared caseloads. Each client has an individualized recovery plan, receives assertive outreach and can expect continuous service over the years, including:

  • Treatment, such as medication management, therapeutic counseling, substance ue intervention and primary health care
  • Rehabilitation, in all areas of life including housing, family and social relationships, vocational and educational activities and skills teaching
  • Support, through direct assistance with daily living activities to meet the basic necessities of life
  • Crisis response, 24 hours per day, 7 days per week

Who is eligible for PACT?

PACT is appropriate for a small portion of the population of people with mental illnesses and is particularly suitable for individuals with psychotic disorders who have continuous high-service needs indicated by:

  • High use of in-patient psychiatric services
  • Frequent use of medical services
  • High use of emergency and crisis services
  • Residing in hospital or a supervised community residence, but could live more independently if intensive services were provided

How do I apply for PACT?

An individual or family member can apply by calling the WRHA Central Intake at 204-788-8330, Monday to Friday, 8:30 a.m. – 4:30 p.m.

Also, your Service Provider can assist you in completing the Mental Health Application form available from WRHA Central Intake or at any WRHA Community Area Office.

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