The Manitoba Government made a commitment to provide a clear, proactive process to identify, prevent and remove barriers to accessibility. In December 2013, the Accessibility for Manitobans Act (AMA) became law.

The AMA establishes the requirement to develop, apply and enforce accessibility standards in the following five areas.

  • Customer Service
  • Employment
  • Information and Communication
  • Transportation
  • Built Environment

These standards, which will be developed by the Manitoba Government, will identify goals and related actions, within a specified timeframe. In November 2015, the Customer Service Standard Regulation was passed into law in Manitoba; compliance is required by November 1, 2017.

The AMA legislation requires each public organization to create an accessibility plan and to update it every two years.

This site includes our Accessibility Plan and other resources. We invite you to send us feedback on our Accessibility Plan and any suggestions you have to help us in our journey towards improving accessibility.

View the WRHA Accessibility Plan 2017-2019

WRHA Policy 10.60.010: Access for Persons with Service Animals

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