Long Term Care Family* Experience Survey

The Winnipeg Regional Health Authority and long term care home operators are collecting feedback from residents and their families and using it to improve care experiences. The survey includes sections to evaluate communication with care staff, food and meal-time services, the home environment, activities and overall satisfaction with the care experience.

Please note this survey is intended to collect general themes about your personal care home care experience. It is not designed to gather specific complaints regarding the care of a resident. To report specific resident care concerns, please follow the official complaints process for your home.

This survey is filled out anonymously and responses are kept confidential. Your participation is entirely voluntary. By completing the survey, you consent for this information to be shared with the WRHA, the long term care home operator and members of the care team.

Adapted with permission granted by the Saskatchewan Ministry of Health.

* Family is defined as any person who provides social, physical, psychological, emotional, spiritual and cultural support as deemed important by the Resident This may include family members, close friends or other caregivers as identified by the resident.