Resident Bill of Rights
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RESIDENT BILL OF RIGHTS
Golden West Centennial Lodge exists to provide long term care to our residents
and support for their families. The Lodge is committed to providing residents a safe and secure community of care that maintains a sense of self and home. We strive
to enhance the quality of life of each resident, regardless of their physical or mental state by providing opportunities for the resident or advocate to engage in
meaningful and relevant choices.
Each resident is entitled to the following rights:
- Each resident has the right to be treated with dignity, respect, and courtesy in a way that recognizes the resident's qualities, spirituality, characteristics, uniqueness, and individuality.
- Each resident has the right to be sheltered, fed, dressed, groomed, and cared for in a manner consistent with their needs.
- Each resident or legal designated person has the right to information and freedom of expression, giving or refusing consent to treatment including medication in accordance with the law.
- Each resident has the right to have privacy while being treated and care for by staff.
- Each resident has the right to have a safe and clean environment.
- Each Resident has the right to hold responsibility and to participate.
- Each resident has the right to continuity of care.
- Each resident may communicate and meet with their legal representative as often as necessary and in private if desired.
- Each resident is to be encouraged to exercise their freedom of choice whenever possible, including the freedom to do the following:
- Exercise their choice of religion
- Communicate with and have contact with friends, family, and others in privacy if desired
- Choose recreational activities
iv) Choose the personal items to be kept in their rooms, when safety and space permits.
- Select the clothing to be worn each day
- Each resident has the right to maintain a sense of hopefulness and to be cared for by those who are caring, sensitive, and knowledgeable in meeting the changing needs, expectations, and spiritual capacities of the resident.
- Every resident has the right to have their health care directive placed on the Resident Health Care Record and noted on both the Resident Care Plan and the Advance Care Plan.
- Every resident has the right to be given access to protected areas outside the personal care home in order to enjoy outdoor activity, unless the physical setting makes this impossible.
- Every resident has the right to be told who is responsible for and who is providing the resident's direct care.
- Every resident has the right to have the opportunity to participate fully in deciding, and obtaining an independent medical opinion concerning any aspect of their care, including any decision concerning their admission, discharge, or transfer to or from the personal care home.
- Every resident has the right to have their medical records kept confidential in accordance with the law.
- Every resident who is being considered for restraints has the right to be fully informed about the procedures and the consequences of receiving or refusing them.
- Every resident (or legally designated person) have the right to access and receive information regarding their own medical file.
- Subject to the Canadian Charter of Rights and Freedoms, residents have the right of:
- Freedom of conscience, religion, culture, and language
- Freedom of thought, belief, opinion, and expression
- Freedom of peaceful assembly and freedom of association
- Every resident has the right to privacy.
- Every resident has the right to be free from all forms of abuse, including verbal, physical, and physiological abuse.
- Every resident has the right to have access to policies and procedures related to initiating complaints or commendations.
- Every resident has the right to be free from all forms of reprisal, retribution, or discrimination as a result of exercising any of the above rights.