General Information

Visitors

Visitors are always welcome to join residents in their room or in any of the public areas in River Park Gardens. We ask that visitors consider the other Residents and staff when visiting. Please ask for assistance with any of our secured doorways as these might have a keypad that requires a code for ensuring Resident safety.

We ask that visitors keep the following in mind when visiting:

• We encourage that visits with loved ones at River Park Gardens occur between 9:00am and 9:00pm.  Quiet visitation hours are accommodated by our home outside of these hours and are in place to ensure residents can have a restful night.  If visiting during quiet hours, please limit the visit to you loved one's room.  Should you need assistance outside of your loved one's room, please notify a staff member.
• If visitors are ill or simply feeling unwell, we ask them not to visit River Park Gardens until they are feeling better.
• All visitors are required to wash their hands frequently and use the hand sanitizers available from dispensers at building entrances and throughout River Park Gardens.
• Family members and visitors should be aware that all entrances and exits are locked 24hrs a day. To gain access you can contact the Receptionist or 1st Floor Nursing station using the door bell.

Entrances of Pick Up/Drop Off

A canopy has been provided at the main entrance for Residents to be picked up or dropped off to offer protection from the elements. Please ensure that you coordinate the pick up or drop off so that the area is free for other Residents to use, and emergency vehicles.

Parking

Parking is available for visitors at the front of the building. Special access parking spaces are available in the front parking lot designed for people who have a Parking Permit. Absolutely no parking is permitted in the designated fire lanes which are clearly marked. Access needs to be clear for the ambulances and fire department vehicles. No parking is permitted on the grass areas.

Gift Giving Policy

While we appreciate positive feelings or gratitude from Residents and family members, River Park Gardens' staff and volunteers are not allowed to accept gifts or tips of any kind. If you wish to show your appreciation, a personal or written thank you is always welcome. You may also make a donation in the person's honor to River Park Gardens.