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Home » Mental Health & Addictions » Access & Transition Services

Accessing Community Mental Health Services

Community Mental Health Services provide supports to adults with severe and persistent mental health problems through a variety of service models. The Mental Health Access Coordinator streamlines entry to the following services:

  • Geographic Community Mental Health Workers who provide clinical case management throughout twelve community areas.
  • Transition Community Mental Health Workers who provide extensive transition planning and short-term case management e.g. transition from hospital, child and adolescent system or correctional facility and who may be experiencing homelessness.

What is the role of the Access Coordinator?

  • Receive completed applications from a variety of sources and screen each application in order to determine eligibility.
  • Assess service needs and determine priority rating.
  • Monitor and maintain contact, as needed, with clients assigned to wait lists
  • Facilitate connection to alternate resources for individuals who may be ineligible for services
  • Provide crisis intervention and urgent follow up during the screening process until services are in place
  • Liaise and consult with individuals, families, and service providers to ensure continuity of care across the system.

For more information

You or a family member can apply for services by calling:

WRHA Central Intake Phone: 204-788-8330
Mondays to Fridays, 8:30 am – 4:30 pm