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Home » Volunteer Services » Frequently Asked Questions

Frequently Asked Questions

I am thinking about volunteering. What should I consider?

First, assess if you have time available to commit to volunteering. Think about your interests, skills and/or career plans – this will help you decide where you might volunteer. Also, consider if you like to work independently or as part of a team.

Is there a time commitment?

We want to meet your needs by accommodating your busy schedule, however, we would ask that you commit to volunteering for a meaningful period of time (the length of time will vary depending on the volunteer role you choose). Most volunteers find they enjoy volunteering with the WRHA and choose to stay longer than the required time commitment!

How long are the volunteer shifts and how often am I expected to volunteer?

Volunteer shifts are generally 3-4 hours in length and most programs require volunteers to come in once per week. However, there are special circumstances and volunteer roles where volunteers are required to serve more than 4 hours per shift and/or more than one shift per week. This would include volunteers who assist with public health immunization campaigns, special one-time events or in emergency situations.

What is the process to volunteer?

Prospective volunteers must fill out an application form. Once the Volunteer Services office receives your completed application form, you will be contacted by one of the staff. Before a volunteer is accepted you must go through an interview process and references are checked. If a successful match is made, then you will attend an orientation session and receive training for the volunteer assignment that you will be performing.

I am interested in volunteering with children. Do I need a Child Abuse Registry check?

Yes, all volunteers who work with children and youth under the age of 18 must pass a Child Abuse Registry check. Depending on the volunteer role, you may also be required to complete a police records check. Application forms and information on these checks are provided to you during your interview with your volunteer placement supervisor.

What type of references do I need for my application form?

First, you should try to get references that have known you for at least three months and are from different aspects of your life – teachers, co-workers, youth group leaders, supervisors or colleagues, etc. Always ask their permission to use his/her name as a reference and be sure to get his/her current phone numbers and/or email.

How do you decide where to place volunteers within the WRHA?

Many factors are considered when matching volunteers to a placement, including your availability, your interests and skills and our current vacancies.

I’m 13. Can I volunteer with the WRHA?

Volunteers must be at least 14 years old. However, there are some positions with the WRHA where you must be 18 years of age.

I’m on a student visa. Can I volunteer?

Yes, you can.

I’d like to job shadow someone in health care. How do I go about doing this?

An individual who wishes to job shadow with the WRHA, needs to request permission in advance from the employee they wish to shadow. Volunteer Services does not coordinate job shadowing requests.

Is there complimentary parking for volunteers?

Yes, once a volunteer is accepted parking expenses are reimbursed by Volunteer Services.

Is there opportunity to move from one volunteer role to another?

Yes, we encourage you to seek new challenges and opportunities once your current commitment is satisfied. Depending upon your time availability, you may wish to offer your services in more than one role.